The Co-operative City Bank play a crucial role in the financial ecosystem of Guwahati and its adjacent areas, catering primarily to the banking needs of individuals and small businesses especially within the city of Guwahati. Here’s what we typically do:

1. Retail Banking Services: We provide a wide range of retail banking services similar to commercial banks. This includes accepting deposits (such as savings accounts, current accounts, fixed deposits) and offering various loan products (like personal loans, home loans, vehicle loans) tailored to the needs of urban customers.

2. Financial Inclusion: We aim to promote financial inclusion by offering banking services to individuals and businesses that may not have access to mainstream banking services. This includes providing basic banking facilities, payment services, and credit facilities to underserved urban populations.

3. Support for Small and Medium Enterprises (SMEs): We often specialize in lending to small and medium-sized enterprises (SMEs) within their operational areas. We understand the local business environment and provide financial assistance to SMEs for business expansion, working capital needs, and other business requirements.

4. Community Development: Beyond financial services, we actively participate in community development initiatives. We support local charities, educational institutions, cultural programs, and other social welfare activities, thereby contributing to the overall socio-economic development of our operating areas.

5. Technology Adoption: Our bank is increasingly adopting modern technologies to enhance customer experience and operational efficiency. This includes SMS facility, mobile banking apps, H2H RTGS and NEFT, ATM Rupay Card services (to be launched soon), and other digital banking solutions that improve accessibility and convenience for their customers.
   

6. Regulatory Compliance: We are regulated by the Reserve Bank of India (RBI) and are required to adhere to regulatory guidelines concerning capital adequacy, asset quality, liquidity, and governance. Compliance ensures stability and trust in their operations.

Overall, our Bank is serving as a crucial financial intermediary to bridge the gap between formal banking services and the financial needs of urban communities. We are trying to contribute significantly to economic growth, financial inclusion, and community welfare in and around Guwahati City.